VineBrook Homes
  • Cincinnati, OH, USA
  • DOE +/-
  • Salary
  • Full Time

Health, Dental, Life, Supplemental Insurance, 401(k) w/match, PTO

Maintenance Service Supervisor Property Management 

VineBrook Homes is an internally managed Midwest-based real estate investment company, focused on acquiring, renovating, leasing and operating single-family homes as rental properties.  An early investor and developer of the Single-Family Rental Home (SFRH) asset class, we commenced operations in late 2007.  Our proven, yield-focused investment strategy targets a unique opportunity building a portfolio of "Optimal House" assets in key Midwest markets.  We own or manage over 3,000+ SFRH assets in 6 states and 7 major Midwestern cities.  Additionally, VineBrook Homes is currently undergoing the next major expansion of its strategy, expecting to drive toward 7,500+ units. Candidates who desire a career opportunity with a successful company in the residential remodeling industry should send their resume with salary qualifications.  

We are currently seeking a qualified residential property Maintenance Service Supervisor to perform maintenance on single family homes as well as manage a service team. Successful candidates will be hard working, reliable, ability to work independently or as a team. We are seeking a candidate to be a working Supervisor who desires a long-term career opportunity with a successful company in the residential services industry. 


Maintenance Service Supervisors are responsible for the upkeep and repair of our properties. They must be able to work unsupervised while performing quality repairs to HVAC, electrical, and plumbing systems. They must be able to diagnose and troubleshoot problems. They must coordinate and schedule technicians and communicate with contractors. They must also maintain repair budgets as well as oversee the on-call program. Customer service is of the highest importance and must always be displayed. Other tasks include finish work and occasional property turnover. Documentation is done via smart devices such as smartphones and tablets. 

Tasks Duties Responsibilities 

  • Plans, delegates and performs up-keep of properties to include: Maintenance, building repair/turnover, HVAC, plumbing, electrical, carpentry, finish work. 
  • Process, assign, schedule, and budget work orders in a timely fashion. 
  • Hire, Fire, Train, Coach, and oversee Maintenance Service Technicians. 
  • Hires and schedules all vendors/contractors. 
  • Oversees all bids, contracts to major projects and performs the final inspection to verify the completion of the project according to approved and signed contract. 
  • Order supplies, parts, tools and materials and keeps an update inventory. 
  • Prepare budgets and estimates regarding facility up-keep, maintenance, renovation and restoration by applying figure aptitude and knowledge of building systems. 
  • Provides support and supervises maintenance personnel. 
  • Remain familiar with applicable city and state building codes to ensure compliance. 
  • Keeps communication with Leasing Department of unit availability and make ready. 
  • Provide field inspections of HVAC, Plumbing, Electrical systems, as well as, Carpentry and Roofing. 
  • Develop and utilize a preventative maintenance schedule for properties. 
  • Have and facilitate positive customer interaction at all times. 
  • Respond to emergency repair situations. 
  • File for permits and inspections with local government agencies when required. 

Supervisory Responsibility  

  • This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department. Position reports to the Portfolio Manager. 


  • Travel is primarily local during the business day. After hour calls are on rotation. 

Position Type/Expected Hours of Work 

  • This is a full-time position with on call rotation, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Some overtime is required. 

Required Education and Experience 

  • High school diploma or equivalent 
  • Five years' previous experience in a maintenance role 
  • HVAC Certification 
  • At least five years of Carpentry, Plumbing, and Electrical experience. 
  • Exemplary Customer Service skills 
  • Time Management skills 
  • Excellent Communication skills (Verbal and Written) 
  • Management/ supervision skills 

Preferred Education and Experience 

  • 5 years of supervising a maintenance team of 5 or more technicians 
  • Completion of Tech/ Vocational School 
  • EPA Certification 
  • Freon Handling Certificate 
  • Electrical Certification 
  • Bilingual (Spanish) 
  • Proficient use with smartphones/tablets. 
  • Knowledge of Yardi property management software 

Additional Requirements 

  • Must have own tools, we will provide larger equipment. 
  • Requires the ability to lift carry, push, pull medium weights up to 75 pounds 
  • Valid Ohio driver's license. 
  • Pass a Motor Vehicle, Drug Screen, Credit, and Criminal Background Check. 

Additional Information/Benefits 

We offer industry competitive wages and benefits.  Comprehensive training is offered to all employees, with additional education offered to those interested in greater opportunities. Each employee must pass a national background check and full panel drug screening. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.  We are also a Drug Free Work Place.  Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration. 


VineBrook Homes
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