VineBrook Homes
  • Dayton, OH, USA
  • DOE +/-
  • Hourly
  • Full Time

Health, Dental, Life, 401(k) w/match, PTO



COLLECTIONS CLERK

VineBrook Homes is an internally managed Midwest-based real estate investment company, focused on acquiring, renovating, leasing and operating single-family homes as rental properties. An early investor and developer of the Single-Family Rental Home (SFRH) asset class, we commenced operations in late 2007. Our proven, yield-focused investment strategy, targets a unique opportunity building a portfolio of "Optimal House" assets in key Midwest markets. We own or manage over 3,000+ SFRH assets in 4 states and 4 major Midwestern cities. Additionally, VineBrook Homes is currently undergoing the next major expansion of its strategy, expecting to drive toward 7,500+ units.

We are currently seeking a qualified Collections Clerk.  If you are a candidate who desires a long term career opportunity with a successful company in the residential services industry, please send us your resume. 

JOB DESCRIPTION

Summary/Objective The Collections Clerk is primarily responsible for pursuing and collecting all delinquent accounts for the Company, by administrating all collection processes and procedures for the most effective collections results.

 Essential Functions

  1. Pursue collections on all delinquent accounts (current and past residents)
  2. Provide professional customer service for residents and internal departments
  3. Generate and prepare correspondence and notices regarding payment discrepancies, outstanding balances, and court information with all Couriers
  4. Determine which accounts should be processed for Eviction, in accordance with Company policy
  5. Prepare and obtain approval for filing with outside Attorneys
  6. Obtain documentation requested for legal hearings and provide to Attorneys by required deadlines
  7. Verify debt, prepare accounts, and provide documentation for approval for turnover to an outside Collection Agency
  8. Prepare delinquency reporting for Property Managers
  9. Coordinate vacancy inspections for Evictions and delinquent residents
  10. Analyze ledgers for accuracy and process adjustments as necessary
  11. Keep detailed notes within Property Management system and spreadsheets for any correspondence made with residents
  12. Review and process accounts for Write-Off, in accordance with policy
  13. Answer telephone calls and email inquiries from residents
  14. Manage the shared email inbox for resident questions
  15. Update Salesforce for eviction/set outs
  16. Act as a backup and for the A/R Clerk position.

Competencies

  1. Attention to detail and willingness to follow proper policy and procedures
  2. Must possess exceptional organizational skills
  3. Ability cross train on other tasks as needed, and to provide backup coverage for other positions within the AR/Collections department
  4. Capability to perform general office duties such as filing, answering telephones and emails, and routine correspondence
  5. Experience with computerized accounting systems, Microsoft office software, and standard office equipment (copiers, calculators, computers)

This is a full-time position.

 Required Education and Experience

  1. High school diploma.
  2. Two plus years previous experience.

 Preferred Education and Experience

  1. Prior experience using a property management software, YARDI accounting software is preferred.

Additional Eligibility Qualifications

  1. Must be able to pass a background check.

Additional Information/Benefits

We offer industry competitive wages and benefits.  Comprehensive training is offered to all employees, with additional education offered to those interested in greater opportunities. Each employee must pass a national background check and full panel drug screening.

Screening Requirements: Motor Vehicle, Drug Screen, Criminal Background Check

We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.  We are also a Drug Free Work Place.  Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Keywords:
Accounts receivable, AR, A/R, receivables, clerk, accounting, payable, finance, customer service, collections, data entry, reconciliation, clerical, Vinebrook Homes, real estate, property management, rental, Dayton, Ohio 45424

VineBrook Homes
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